In a recent episode of the Silicon Hills News’ Ideas to Invoices podcast, host Laura Lorek spoke with Beth White, the founder and chief bot of MeBeBot. They discussed how ethical AI is reshaping the way employees interact and work within companies.
AI Enhances Employee Interaction and Productivity
Beth White shared how AI chatbots, like those developed by MeBeBot, are creating new ways for employees to communicate within companies. These AI solutions act as a digital gateway, guiding employees through their daily work experiences and growth within the company.
Beth explained, “AI has changed so much… with the advent of AI chatbots, it was a huge opportunity to provide a new, what we call digital front door to guide an employee through an experience within their employer-employee workplace growth.”
She also mentioned that these tools automate many routine tasks. This automation allows HR and IT teams to spend more time on strategic business activities. “If they can get a boost in freed up time to focus on other work that’s more strategic for the business, that’s a really big value additive,” said White.
Challenges of Implementing AI
However, implementing AI is not without its challenges. Beth White pointed out that while AI offers great potential, it can also raise concerns about trust and legal issues.
“AI is great, but when you’re looking at it in the lens of an employer, that’s where employers need, you know, and get a little scared because they always think of the ‘what ifs’,” White mentioned.
To tackle these issues, MeBeBot has developed an AI wizard that checks the accuracy of AI-generated responses. This ensures that the information provided to employees is consistent, accurate, and complies with company policies.
How Ethical AI Promotes Diversity and Inclusion
Beth White also highlighted AI’s role in enhancing diversity and inclusion within workplaces. MeBeBot, a certified women’s business, emphasizes diversity from its hiring practices to its customer support.
“We practice what we preach. Many of our customers are women. The profession of HR has always been slanted toward women leaders in that role… we support a lot of our customers’ DEIB initiatives,” said White.
Moreover, MeBeBot’s platform is designed to serve various employee groups, including those in frontline and service roles who may lack access to advanced technology. This approach helps ensure that all employees receive the support they need, regardless of their role or location.
Beth passionately stated, “We’re going to stay core to our roots, which is we want to deliver solutions that drive the employee experience within companies, which is the connection of the people to the business, to understanding how their work impacts the overall goals.”
Discover How MeBeBot Can Transform Your Workplace
Beth White encourages companies to adopt AI with a human-centered approach, ensuring consistent and equitable access to information for all employees. This approach allows companies to operate a 24/7, multilingual HR team that supports employees anytime and anywhere. By using AI, companies can scale their impact without having to repeat the same answers to common questions, saving time and improving efficiency.
Ready to see how MeBeBot can make a difference in your organization? Experience firsthand how our AI-driven solutions can streamline your operations and enhance employee satisfaction. Join us for a product tour and see the transformative impact of MeBeBot in action. Don’t miss the opportunity to elevate your employee experience and achieve meaningful workplace connections.
Beth White’s insights reveal how AI is not just about technology but about creating a more connected and supportive workplace environment. Her vision for MeBeBot clearly reflects her belief that “The whole core focus of MeBeBot is, how do we make work more meaningful? And by doing so, it’s combining aspects of people, technology, and company culture.”
ABOUT AUTHOR
Bennett Sung
Working HR / Work / and Recruiting Tech for 17+ years, Bennett collaborates with leading solution providers. Brands like including ADP/VirtualEdge, Bullhorn/Jobscience, Koru/Cappfinity, AllyO/HireVue, Humanly, and now MeBeBot.