Many business leaders are continually shocked by how work has significantly changed over the past decade. And it will constantly change dramatically, in ways we did not foresee as evidenced by the Supreme Court ruling last week. The global pandemic caused a dramatic shift in how, when, and where we work. Companies will need to be agile to address the needs of their employees, their customers, and their shareholders to lead change rapidly. Thankfully, “Future of Work” technology enables executives to be agile.
Employee preferences and the productivity success of remote work mean we are not returning to the old days of everyone working in the office five days a week. The pandemic showed us that remote and hybrid models work. Other influential trends at play, such as global labor shortages, heighten the importance of building critical employee skills, and the ability to lead change rapidly and effectively in a world full of new dramatic changes.
How to prepare your organization for constant disruption
How do you prepare your organization to be agile during the winds of global and domestic change? Digital technology solutions that will transform the Future of Work are new strategies not available to previous generations of business leaders. Additionally, companies must develop and grow their transition to the Future of Work to attract and retain their workforce.
Visual Capitalists define the Future of Work as the following:
- The digitization of the workflow.
- Upskilling and training digital literacy in the workforce.
- Creating a flexible work environment.
- Redesigning the office to be a place for collaborating and building relationships.
- Improving employee experiences.
The Future of Work, building skills, and leading change are among the top priorities for HR.
Additionally, transitioning to the Future of Work is a top priority of HR leaders. Gartner, in 2022, listed the Future of Work among its top five HR priorities after surveying HR leaders. Please see their chart below.
As executives and HR leaders gather data and prepare strategies to respond to today’s challenges, digital technology solutions enable them to communicate the big picture to their employees and the details that enable them to continue during their jobs in disruptive times.
Yet, many executives view digital technology as expensive and requiring six months or years to implement, providing a slow investment return. However, these assumptions are quickly proven to be incorrect. McKinsey reports that digital transformation is a long game, and the focus needs to be on how to generate value for the business. This includes getting the leadership team on the same page, focusing on the right priorities, mapped to talent capabilities, to the technology roadmap.
One technology stands out as a quick win and provides a rapid return
One digital technology stands out as a quick win to lead employees through change. It is easy to start being in use within weeks, requires no technical configurations or coding, and provides a fast return on investment.
The technology is Digital Intelligent Assistants (or chatbots), such as MeBeBot.
With one click, executives and HR/IT/Internal Comms leaders can send a push message to alert employees to changes and provide them with more resources to understand the change. With one click from MeBeBot, HR leaders can survey employees to learn their concerns about the change by business unit or geography or gather insights into their needs. With one click, organizations can view real-time dashboards on the responses to their questions.
Additionally, MeBeBot becomes the trusted source for your work-from-anywhere workforce by providing employees instant, accurate answers to their HR, IT, and operations questions 24/7. There is no need for ticketing or to wait for HR or IT to call, email or message back. These fast responses raise their work experiences and improve efficiencies. Business leaders can learn more about their employees’ questions and needs, by reviewing the dashboard of real-time usage of MeBeBot, by geographic location, category of questions, and even the employees’ feedback on the quality of the answer provided. This allows MeBeBot to “learn” and become smarter over time and the knowledge base of content can expand to support more areas of the business. An added benefit is that MeBeBot becomes the best digital friend of your HR and IT professionals in a couple of ways.
First, MeBeBot answering questions allows your professionals to focus on the strategic issues and organizational transformation that empower your organization’s profitable growth. Our customers have told us they have seen a question drop-off rate as high as 75 percent in manual responses to employees’ FAQs, gaining hours of time back into their workday.
Second, our AI will identify when new questions are being asked of global employees, indicating a new issue arises in the workforce requiring IT, Ops, or HR’s attention.
Finally, our customers report a return on investment of $250k to $1M during the first six months, depending on the organization’s size. And our “Brilliant Bot” can be up and running in weeks with no software modifications.
Constant surprises are the norm for today’s business. Yet, frequent and consistent communications are key to overall business success. Implementing helpful digital technologies and focusing on continuing the transition to the Future of Work will divide the companies that grow from those that fail. Future of Work technology enables executives to be agile. MeBeBot is an easy-to-launch Future of Work technology that enables executives to communicate with work-from-anywhere employees about changing business conditions and their strategies – and to respond to employee questions.
MeBeBot’s AI Intelligent Assistant, recently selected as a “Brilliant Bot” in the Slack App Directory, seamlessly installs in Teams, Slack, or web portals to provide employees with instant automated answers to global HR, IT and Ops FAQS. It also provides real-time usage Dashboards, Push Messaging, and custom Pulse Surveys, generating instant employee feedback on of-the-moment questions. MeBeBot’s “one-stop bot” is trusted by leading organizations to elevate the employee experience so work can be more meaningful and valuable.
Visit our website at https://mebebot.com