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How Does an Intelligent Assistant Work for Answering Common Employee Questions?

on January 31, 2021

Do you use virtual assistants, like Alexa, Siri, or Google, to get quick answers to your questions, like "What's the weather forecast for today?" or "What are the store hours for (insert favorite grocery store)?"

Over 110 million interactions have been made globally by consumers, using virtual assistants, saving us all countless hours of time and providing more efficient ways of finding valuable answers to our questions.

So, why don't we provide these same solutions to employees, within our own companies? As consumers, the brands we love spent countless hours on developing better processes and solutions to improve our customer experience. Now is the time to provide your most valuable people, your employees these same solutions! Your employees can improve their productivity and reduce frustrations in looking for answers on company intranets, outdated documents, or waiting for an email or help desk ticket to be answered.

MeBeBot's Intelligent Assistant (or chatbot) provides this consumer-like experience, of getting quick answers to your employees' commonly asked HR, IT or Operations questions. Using the same AI technology in Alexa, Siri or Google devices (natural language processing and machine learning), employees can instead use a chatbot app in Teams, Slack or a web chat box in SharePoint or your company Intranet.

Watch this video to see how easy it is for your employees to get automated answers to their questions, 24/7, from both their mobile smart phones or computer devices. CLICK BELOW to watch the 1-minute MeBeBot Overview.

In 2020, MeBeBot automatically answered 10,000+ employee questions from thousands of employees across the globe. Curious to know what the most commonly asked questions are by employees? Here's a list of the top 20 questions answered by our Intelligent Assistant:

What are the company holidays?

How much PTO do I have?

How can I see my paycheck history?

How do I get a copy of my paycheck stub/slip?

How do I contact Facilities?

When do we get paid?

How can I change my address?

How do I change my contact information?

What benefits do I have?

How do I submit my timesheet?

Do we have an employee recognition program?

How do I access online training?

Where can I find an organizational chart?

How do I use the VPN?

How do I change my password for my email?

When do we get pay increases/raises?

When is my next performance review?

How do I enroll in benefits?

When will the office re-open?

What are the COVID-19 requirements?

To learn more about MeBeBot, please schedule a time to meet us so you can get started today!