Smart Search AI

From knowledge chaos to governed clarity

Outdated policies. Duplicate procedures. Conflicting procedures no one caught. Smart Search AI reads selected knowledge documents across your systems, filters out what's not relevant, and allows for governance over employee queries.

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SharePoint OneDrive Confluence Google Drive ServiceNow JIRA Answers in Teams & Slack

Your content today

OUTDATED

DUPLICATE

CONFLICT

STALE

UNREVIEWED

ORPHANED

SMART SEARCH AI

Governed answers

PTO Policy 2026

HR Wiki

Benefits Summary

HR Portal

Expense Guidelines

Finance

The problem

Every enterprise accumulates content debt

Outdated policies, procedures, knowledge articles, and more. The longer it sits, the harder it gets to clean up.

Two documents contradict each other

The AI picks one. Nobody finds out which, or why, until an employee acts on it.

A policy hasn't been touched since 2019

It gets served anyway, in the same authoritative tone as everything else.

Three benefits summaries, all slightly different

Ask about dental coverage and the answer becomes a coin flip.

Launching an AI Assistant using bad content delivers bad answers to employee queries.

Smart Search

Smart Search AI is custom configured to know what you want and to leave behind what's not needed or relevant.

Most tools ingest all your content; the good and the bad. Smart Search AI Agents are custom configured to know what you want and leave behind what's not needed or relevant.

Connect

Point Smart Search AI at the systems where your knowledge already lives (SharePoint, OneDrive, Confluence, Google Drive, ServiceNow, JIRA, and more). Nothing moves or migrates.

Configure the agent

You give the agent a detailed prompt that tells it exactly what to do: which types of documents to seek out, and which to ignore.

Classify what syncs

Once the right documents are in your hub, you decide how each one is used.

Clean knowledge in. Trusted answers out.

How it works

Five steps to governed Content Management you control

Sync your company knowledge to information your employees need, with trust and confidence.

Connect

Point Smart Search AI Agents to your content systems. Secure, read-only integration with no migration.

Curate

Agents filter documents, based on your business needs, as relevant or rejected.

Govern

Your team decides how each document is used, to generate guard railed answers or answers with sources cited.

Delivery & Feedback

Employees ask questions in Teams, Slack or web chat and get accurate answers instantly. Their feedback flows back to admins, for continuous improvements.

Health Report

Content documents are identified for inaccuracies and specific fixes are identified.

Why the Content Health Report matters

You see content problems in a dashboard, before employees find them in a wrong answer.

Audit before launch

A health score and findings for your whole library, before a single AI answer is served.

Catches what breaks trust

Flags conflicts, outdated docs, and near-duplicates that make the bot answer the same question two ways.

Tells you where to start

Prioritizes the fixes: resolve conflicts, retire stale content, merge duplicates.

Governance you can prove

Shows what's approved, ignored, prescriptive, or cited: a full audit trail for compliance.

Content health at a glance

Smart Search AI Health Report dashboard showing content health score, metrics, and breakdown cards

Where to start and what to fix

Smart Search AI Health Report showing topics with the most discrepancies and where to start actions

See it in action

Watch Smart Search in action

See how Smart Search AI reads, filters, and governs your knowledge library to deliver trusted answers every time.

Book a demo See how it works

Why it's different

General AI reads everything. Smart Search curates first.

General AI Assistants read all content in your knowledge systems (do you know what's out there?). Smart Search AI filters out content that's outdated, duplicated, or irrelevant to employees.

General AI

SharePoint

OUTDATED

DUPLICATE

OneDrive

CONFLICT

STALE

Confluence

ORPHANED

UNREVIEWED

Higher cost. Wrong answers slip through.

Everything in the library is fair game for an answer, including the parts you'd never approve.

Smart Search AI

RECENCY

OWNERSHIP

RELEVANCE

GOVERNANCE

✓

Lower cost. Only approved answers.

Only content that clears all four filters can reach an employee, and your team decides what clears.

Clean knowledge in. Trusted answers out.

Stop letting your messiest documents answer your people

See how Smart Search AI reads, filters, and governs your entire knowledge library in one pass.

Schedule a Call See how it works