Toyota Insurance Management Solutions
Toyota Insurance Management Solutions (TIMS), a Plano-based provider of personalized car insurance for Toyota customers, faced a growing internal challenge: critical company updates and reminders were being lost in employee inboxes. With a team of 125 employees focused on delivering high-touch customer service, the "overflowing inbox" was hindering alignment and engagement across the organization.
How e2open Masters Employee Experience with AI
e2open, a global supply chain software company that grew from 1,000 to 4,000+ employees through acquisitions, needed scalable employee support across 22 locations. They deployed MeBeBot in Microsoft Teams and SharePoint, reducing HR questions by 75% in three months and saving 300+ IT hours and 120+ HR hours monthly while enabling consistent global communications.
Crowd Street Boosts HR Efficiency with an AI Chatbot
Crowd Street, a distributed real estate investment platform, adopted MeBeBot's AI assistant in 2021 for 24/7 HR support across time zones. The solution saved 5-6 hours monthly through automated push messaging, empowered employee self-service, and transformed HR from reactive to proactive operations while enhancing work-life balance for their remote workforce.
Care.com Boosts HR Efficiency in Slack
Care.com, a global caregiving platform with 1,000+ remote employees, needed consistent HR/IT support across time zones. They deployed MeBeBot in Slack, achieving 20% employee adoption and 897 answered questions in month one, with 93% accuracy. The solution streamlined communications and reduced manual responses for their workforce.
IGT Launches 24/7 Global HR Support in 6 Weeks with MeBeBot
IGT, a global gaming company with 10,500 employees, needed 24/7 HR support across 30+ countries to replace manual ticket responses. They deployed MeBeBot's AI assistant in Microsoft Teams, enabling instant self-service answers to 80% of HR/IT questions within 6 weeks, improving efficiency and freeing up staff for strategic work.
Ziff Davis Centralized Employee Support in Slack
Ziff Davis, a global digital media company with multiple acquisitions, needed scalable HR support across diverse business units while maintaining unique cultures. They implemented MeBeBot's AI assistant in Slack workspaces, providing 24/7 self-service access to HR/IT answers from one centralized knowledge base, reducing manual support and improving employee experience across all entities.
Abrigo Solves Employee Support Challenges
Abrigo, a fast-growing fintech company supporting community financial institutions, needed scalable HR/IT support for their expanding remote workforce across Texas and North Carolina. They implemented MeBeBot's AI assistant to provide 24/7 self-service answers, reducing manual email responses and help desk tickets while maintaining their employee-centered culture during rapid growth.
Epicor Solves Global HR & IT Challenges with AI
Epicor Software, a global company with employees across 30 countries, faced challenges supporting their dispersed workforce across multiple time zones. They implemented MeBeBot's AI assistant in Microsoft Teams and their intranet, fielding hundreds of accurate HR/IT responses globally within the first week while enabling cost-effective self-service support for their people-first initiatives.
Abrigo & MeBeBot: A Case Study in AI-Powered Employee Support
Abrigo, a fast-growing fintech company with offices in Texas and North Carolina, needed 24/7 HR/IT support for their expanding remote workforce. They deployed MeBeBot's AI assistant in Microsoft Teams and SharePoint, launching within two months to provide instant self-service answers while maintaining their employee-centered culture and reducing reliance on manual ticketing systems.
How Crowd Street Cut HR Tickets by 75%
Crowd Street, a growing real estate platform with a "Work where you work best" philosophy, needed scalable 24/7 support for its distributed workforce. They implemented MeBeBot in Slack within two months, enabling instant HR/IT answers and leveraging push messaging for consistent company communications, perfectly aligning with their flexible work culture.
How Terminal Provides 24/7 Global Support
Terminal, a remote engineering hiring platform with teams across North and South America, needed scalable support for their distributed workforce. They deployed MeBeBot in dual Slack workspaces with location-specific knowledge bases, providing 24/7 HR/IT support for 80%+ of questions while maintaining their award-winning remote work culture and freeing HR for strategic initiatives.
How e2open Saved 420+ Hours a Month with MeBeBot
e2open, a supply chain software company that tripled to 4,000+ employees through acquisitions, faced onboarding and communication challenges during rapid growth. They deployed MeBeBot in Microsoft Teams and SharePoint, reducing HR questions by 75% and IT tickets by 25% within three months, saving 300+ IT hours and 120+ HR hours monthly.
"The challenge of communicating and supporting thousands of employees across our global business was daunting. We needed a strategy that would be easy to roll out and manage while providing a personal experience."
"Unlike costly call centers, which can create response delays for employees, MeBeBot's Intelligent Assistant provides answers instantly. This proves productivity and saves time so we can stay focused on helping our customers."
"Our IT Help Desk supports over 2300 employees globally, yet our support team cannot work around the clock. With MeBeBot's Intelligent Assistant, our employees can get their questions answered 24/7. "
"MeBeBot's AI HR Chatbot is our Level 0-1 employee support destination for hundreds of answers a month, and it's an integral part of the People Team - in fact, MeBeBot even has a place on our Org chart."
"MeBeBot is a part of IGT's P&T Digital Transformation strategic initiatives and allows us to provide 24/7 support to our team members' common questions and needs."
"You don't realize how much you need it until you have it. MeBeBot doesn't replace a role; it enhances it, making my work as a People Operations Partner both easier and more meaningful."
"MeBeBot's Intelligent Assistant allows us to provide 24/7 support to our team members' common questions, to accommodate the variety of schedules and needs."
"With MeBeBot's Intelligent Assistant, we provide 24/7 support to communications and answers to common employee questions, so that they can be more productive and engaged with our customers."
"MeBeBot reduces the impact of manually answering our employees' unique questions, so that we can extend our culture while growing and scaling our organization."
"With MeBeBot, our employees get instant answers to their questions, so that they can be more productive and engaged as Abrigo continues to innovate, grow, and evolve."
"Unlike costly call centers, which can create response delays for employees, MeBeBot provides answers instantly. This improves productivity and saves time, so we can stay focused on helping our customers."
Leveraging AI & automation to innovate employee
support delivery.
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